第十部分：成就(1～5问)
问：谈谈你的一项主要成就。
答：我在XYZ批发俱乐部取得的业务成绩的确让我感到自豪。我相信这种类型的公司在今后几年会蓬勃发展。
用实例来证明你的成就。不要大篇幅地描述情形，重点回答你采取的行动和取得的积极成效。面试官想知道你能为公司做出什么贡献。
Q:Tell me about a major accomplishment.
A:Im really proud of the business I obtained with XYZ Wholesale Club. I believe that these types of companies will continue to thrive in the next few years.
问：谈谈你对团队作出的一次贡献。
答：通过我的努力向客户显示我们团队有更强的凝聚力。我认为我们的实践和准备工作已说明我们在系统安装细节上能做到全力负责。最后，我们与客户达成协议。
告诉面试官你在团队中工作时的主动性。以具体的例子证明你作出的贡献比团队所期望的要多，而全团队也会对你的贡献加以赞赏。你在团队中扮演什么角色？
Q:Talk about a contribution youve made to a team.
A:I helped my last team put together more cohesive presentations for a client. I think our practice and preparation made a statement about how committed we would be to the details of the system installation. In the end, we landed the account.
问：谈谈你为公司做过的特殊的贡献。
答：我在上一份工作中连续3年参加联合方式活动。我相信这是重要的活动，而且公司很难找到自愿者参加，因此我参与了。
让面试官知道你能作出比雇主期望的更大的贡献。如果你被聘用，在哪些环境里你发挥得最好？你能向机构作出哪些独特的贡献?你还能怎样做？
Q:Talk about a special contribution youve made to anemployer.A:In my last job I ran the United Way campaign for three consecutive years. I believe its an important cause, and I know it's difficult for the company to find volunteers, so I stepped in.
问：谈谈工作以外的一个组织，这个组织由于你的参加而受益匪浅。
答：我加入了青少年成长组织。我是学经济学的。有的中学生看到报纸的内容和看到经济如何影响生活的内容就会很兴奋，我喜欢看到他们那兴奋的样子。
详细谈谈你自愿参加机构的主动性，比方说慈善机构等。换句话说，什么是促使你参加那些活动的重要因素？你的雇主能因你加入这些机构而在某种程度上得益吗？你属于哪种合作类型的公民？
Q:Tell me about an organization outside of work that'sbenefited from your participation.
A:Ive been involved in Junior Achievement. I was an economics undergrad, and I liked seeing the highschool kids get excited about what they read in the paper and about how economics affects their lives.
问：举例说明你作出的贡献比期望的要大。
答：我的上司要我接手所有未收集到的账户。我收回的账户数目比他定的指标高出20%。我让大家相信我能够尽力解决基于大家需要的问题，而且我是通过询问他们的困难着手的。他们想做什么的话，通常都会听我的意见。
举例说明你曾经真正出色地完成了被委派的任务，同样你也可能在新的岗位取得类似的成绩。换句话说，你向面试官暗示，被聘用后你会在哪些环境下发挥得特别好。
Q:Give me an example of a time you delivered more than was expected.
A:In my last job my boss asked me to take over all the uncollected accounts. I was able to recover 20 percent more than his goal. I convinced people that I was willing to work out an affordable schedule based on their needs, and I did this by asking about their problems. Once they vented, they would usually listen to me.
第十部分：成就(6～10问)
问：你喜欢什么样的挑战？
答：我在服务业做了八年，而且逐步地在更大、更有知名度的酒店工作。
我熟悉食品与饮料方面的业务和酒店管理的业务，我相信能做好会议营业经理这项工作。
根据上一份工作中所学的来谈你下一步自然要发展的技能。你认为下一步要处理好什么事情？尽可能详细地谈及你所了解的有关这份工作和部门在目前或日后的发展方向。
Q:What new challenges would you enjoy?
A:Ive worked in the hospitality industry for over eight years and have progressively worked in larger, more prestigious hotels. I've learned the foodandbeverage side of the business and the hotelmanagement side, and now I believe I'm ready to be a conventionor conferencesales manager.
问：如果你能再从头开始，你会选择哪种职业？
答：一直以来我喜欢销售这一行，因为我不断进步。回首往事，我希望在职业生涯早期能积累更多的市场调查经验，因为这对于了解定量模型类型和专业研究技巧很重要，而这对于地区营销经理来说很重要。
面试官想知道你的职业方向（包括这次面试）对你来说是否不太称心。谨慎地表明你喜欢这个领域。展示你的见识，这些见识能让新手少走弯路、少费时间等等。
Q:If you could start all over again, what direction would your career take?
A:Ive always enjoyed consumer sales as I've moved up in my career. Looking back, I wish I'd gotten a bit more experience in market research earlier in my career, because its important to understand the types of quantitative models and technicalresearch techniques that are now important for a regional sales manager to know.
问：工作中你在哪些方面还没有得到发展？
答：我在我公司的财务部门已经取得了很大的成就，这是家大公司。还在不同类型的两家工厂做过财务主任，在大公司办公室和商业规划领域做过资金预算工作。但是，至今我还没有机会在财政部工作。我学过金融专业，而且有几年金融经验，我相信现在我有能力担任这项职务，我下一步的目标就是要为成为顶尖的财政官员而不断努力。
描述一下你想担任的但没得到的职务。你认为接下来要着手处理什么事情？谈谈你为何没机会担任那项职务，注意不要说得消极。描述一下你为达到目标所付出的不懈努力。问问自己，现在的雇主是否认同你已有能力担任这项职务。
Q:What achievements have eluded you?
A:Ive achieved considerable success at the finance department of my company, a large corporation. I've worked in two different plants as the director of finance. Ive worked in capital budgets at the corporate office and in the businessplanning area. Unfortunately, Ive never had the opportunity to work in the treasury department. Based on my graduate finance education and my several years finance experience, Im now convinced that Im ready to handle this responsibility and that it'l be the next step in my learning curve toward a top financeexecutive position.
问：你认为要在这个行业有所发展，还需多久？
答：我个人认为对工作发展的衡量，主要是看获得的新技巧、新知识和新的专业见识。只要能按这种方式来衡量发展，我就是成功的。我相信要让自己的工作得以发展就要不断学习本职工作以外的相关领域的知识。
这个问题跟“5年内你想做到什么样的职务？”是相类似的。根据你对这个职务所了解到的情况来回答这个问题，尽可能详细地谈。不要提你下一步想得到的职衔，否则面试官会怀疑你是否会专注这份工作。
Q:How long do you think youd continue to grow in this job? A:My own personal measure of growth in a job is acquiring new skills, new knowledge, and new insights into the industry. As long as I can measure this type of gowth, I consider myself successful. Im a believer in stretching a job by reaching out to learn more about other areas that are peripheral to the job I'm in.
问：这个公司里什么职位你最感兴趣？
答：我对贵商业房地产公司的高级规划部经理的工作感兴趣。我在商业房地产的多个领域内工作过，包括建筑设计、销售和租赁等行业，也曾与政府部门、代理机构及银行一起共事。我打算把这些知识和工作经验结合起来，在今后几年里担负起规划部的管理工作。
如果你熟悉的话，展示你在特定工作前景上的知识；如果你不熟悉的话，把回答转为提问“有着我这样技能的人适合走哪条职业道路”。主要谈及你感兴趣的公司业务或部门，同时，也谈你希望在今后几年里掌握的技巧和迎接的挑战。
Q:What career path interests you within the company?
A:I'd like to work toward becoming a senior project manager within your commercial realestate firm. My background includes several areas within commercial real estate, including working in architectural design, working with governmental departments and agencies, working with banks in the finance area, and, finally, working in sales and leasing. Id like to pull all this background together in the next few years and eventually have projectmanagement responsibility.
第十部分：成就(11～14问)
问：请把这份工作和你所追求的做一下比较。
答：我把求职范围缩小到金融业大中型的保险公司。这些公司所要求的必要技能都很相似，如良好的定量分析能力、快速决策能力和应付顾客需求的良好人际关系技巧等。
你在其他方面追求的普通一致性在这里也很重要。你的选择一定要反映你的职业抱负，你追求的工作中有哪些共同的技能是必备的？
Q:Compare this job to others yourepursuing.
A:I've narrowed my job search to only those large securities firms within the finance industry. The basic skills necessary with all of these firms are similar: strong quantitative and analytical abilities, the ability to make decisions quickly, and good interpersonal skills to react to a customer's needs.
问：在工作中你是否获得了你希望的进步？
答：我在一家大型的汽油公司做了6年，在价格分析、资金预算和财务计划等方面积累了丰富的经验。我相信现在我有能力承担信贷公司财务部门的全部信贷工作。
回顾以往工作中取得的积极的经验，但也要切合实际地承认自己的不足。对于这个问题，不要表现出悲观和不切实际的期望，诚恳在这里显得犹为重要。
Q:Have you progressed in your career as you expected?
A:My six years with a major gas company have included solid experience in price analysis, capital budgets, and financial planning. I now believe Im ready to take on departmental responsibility for the entire finance function within a finance company.
问：5年内你希望得到合理的报酬是多少？
答：在这5年里，我希望作出的贡献能得到认可和合理的回报。我知道薪酬水平受到许多因素的影响，包括公司的效益和影响我们行业的整体商业周期变化等，但我希望每年都能承担更大的责任，并根据我的努力和贡献而得到合理的报酬。
再次调转这个问题，询问一下从事该职业有什么发展前景。然后，根据你的技能和表现，认真考虑你所擅长的领域。让面试官决定晋升的适当时机，别再作无意义的猜测，否则你会变得自负、不切实际，或者相反——太过矜持或者犹豫不决。
Q:What do you reasonably expect to earn within five years?
A:My expectation for the next five years is that my contributions will be recognized and appropriately rewarded. I realize that salary levels are based on a number of factors, including the company's profitability and the general business cycle that affects our industry, but I expect to take on greater responsibility each year and to be appropriately compensated for my efforts and contributions.
问：你曾经担任过与你的长远计划不一致的职务吗？
答：回想80年代末，华尔街正值兴旺，我听别人劝说进入了一家在亚洲市场从事商品贸易、且能提供优厚待遇的公司工作。尽管我在该工作中表现得很出色，但我很快就明白那份工作因不能实现我的抱负和缺乏挑战而令我不开心。所以，两年以后，我又回到企业界为一家金属工厂做主管。从此，我就进入了金融领域，而我的长远计划就是待在这个行业里，在金融策划和管理方面有所追求并承担更重大的职责。
在这里，面试官试图断定应聘者如何明智地挑选与他的兴趣和抱负相一致的职业。假如你曾偏离你的择业方向，那么很可能你要让招聘者信服你应聘本职位，是走上了正轨。
Q:Have you ever taken a position that didn't fit into your longterm plan?
A:Back in the late eighties, when Wall Street was booming, I was lured away with a highpaying offer in a firm that was trading commodities on the Asian market. Even though I had success in the job, I quickly realized that the work wasn't fulfilling or challenging enough to keep me happy. So, after two years, I jumped back into the corporate world as a controller for one of the metal plants of my corporation. I've since moved up in the finance area, and my longterm plans include staying in this industry and assuming greater responsibility in the area of financial planning and control.
第十一部分：个人兴趣和爱好(1～5问)
问：除了工作之外，告诉我一项几年来你一直对其保持兴趣的活动。
答：自从我祖母死于癌症，我就一直参与癌症协会资金筹集的工作。在我内心深处，我希望研究工作有所突破，以便及时挽救我家其他人的生命。
在这里，面试官想在应聘者身上寻找出持之以恒的精神和对兴趣从一而终的经历。你的爱好是否只维持了短短一段时间，或者你的兴趣每年都不同？你的兴趣与你所申请的工作是否一致?它们是否在某方面对公司有利呢？
Q:Other than work, tell me about an activity you've remained interested in over several years.
A:Ive been involved in Cancer Society fundraising ever since my grandmother died from the disease. In the back of my mind I guess Im hoping that the research can lead to findings in time to save the life of someone else in my family.
问：你在业余的时间里会做些什么？
答：我实在很喜欢外出——我经常去露营和远足，因此我对不同种类的布料有一定的认识，了解到不同的布料适合于不同的气候环境，这也是为什么我对你们纺织公司如此感兴趣的原因。
面试官希望你是个全能型人才，而不是只有某方面的能力，他也在寻找彼此共同的兴趣或者相一致的地方。你总是应该在某种程度上把你的回答和该工作的要求联系起来。
Q:What do you do in your spare time?
A:I really enjoy getting outside—I often go camping and hiking. I've learned a lot about different fabrics that are good for various weather conditions. That's why I'm so interested in your textile operations.
问：你的生活方式健康吗？
答：我每周两次挤出时间休息。下班回家后我就带着狗出去散步，那是使我最放松的事情之一，它还有助我想出工作中出现的难题的解决方法，尽管我不是有意识地去想着解决这些难题。
你有发泄情感、能从工作中获得休息，以便每天都能以新面貌出现且以最佳的状态去工作的方法吗？描述一些能让你放松的具体事情。从逻辑角度或思维过程看来，你的个人兴趣与职业兴趣相一致吗？
Qo you have a balanced lifestyle?
A:I make an effort to get out of the office at a reasonable hour twice a week. I go home and walk my dog. Thats one of the most relaxing things I do, but it often helps me think of solutions for problems at work, even though I'm not consciously trying to solve those problems.
问：什么业余活动能增进你的工作兴趣？
答：我一直都很喜欢打网球。在许多方面，这是一种讲究策略和速度的运动。当某种策略在第一局中不起作用的时候，你必须在第二局中改变它。你还必须保存体力准备进入第三局，而且要不断地观察和了解对手的反应。我是个坚毅的网球手——有时我力争拿高分——不过我会小心掌握时间。这也是我的工作方法。
面试官有兴趣知道，应聘者的个性是否在工作和业余活动中都反映出来。你对这个问题的回答会清楚地反映你的个性，也很可能反映你与该工作的相容性。
Q:What outside activities complement your workinterests?
A:Ive always enjoyed tennis. In many ways it's a game of strategy and pacing. When something isnt working in the first set, you have to change your strategy for the second set. You also have to pace your energy in case you go to a third set, and constantly watch and read your opponent's reactions. I'm a gutsy tennis player—I go for the big points sometimesbut I'm careful with timing. Thats the way I am at work, too.
问：谈谈你在业余消遣时所获得的对你工作有帮助的构思。
答：我在墨西哥度假时曾见过一个女人使用一块自制的跷跷板，当她要把篮子里的衣服拿出来洗时，她就用这块跷跷板把篮子提起来。这使我想出一个制造新型支架的主意。上班后，我把支架设计出来了，现在我们的彻砖工人都配有一个及腰的旋转工作台来运送材料，这样就可以减轻背部疲劳。
面试官想知道你是否有综合处理信息和把你所见到的应用到工作上的能力。要表现出你对该工作有天生的兴趣，而非不得已而为之。你能否能突破陈规而得出新的办法呢？一定要举些具体的例子。
Q:Tell me about a time you were in a recreational setting and got an idea that helped in your work.
A:I was on vacation in Mexico and saw a woman with a homemade seesaw she was using to lift her laundry basket when she needed something out of it. It gave me an idea for a new type of scaffolding, which I designed when I got back to work. Now our brick masons have a rotating bench that keeps their materials at waist level, which reduces back fatigue.
第十一部分：个人兴趣和爱好(6～10问)
问：在你所喜爱的活动中，你的个性是如何表现出来的？
答：我喜欢烹饪和招待客人，这是一个销售人员的素质在我身上的体现。我喜欢与他人分享经验，而且为人爽直。我尤其不喜欢独处，总觉得我该干点什么的。
描述一下从工作到休息，你天生的技能与自身的价值是怎样在你所做的各种事情中表现出来的。你认为怎样才算是舒适的工作方式？例如：周到精细的个性就不同于爱冒险、爱刺激的个性。
Q:How is your personality reflected in the kinds ofactivities you enjoy?
A:I love to cook and entertain. Thats the salesman coming out in me. I love sharing experiences with people, and I'm very outgoing. I dont particularly enjoy being alone. I always feel as if I should be doing something.
问：什么业余活动有助于你将工作做得更好？
答：我喜欢在午餐时间坐在户外与学生们聊天，这让我能呼吸新鲜空气，也能使学生们与我在一起时感到更舒适。这样，当有需要时，他们更乐意寻求我的帮助。
招聘者想知道你有发泄感情并从中得到放松的方法。几乎任何爱好或者业余活动都有助于你更有效率地工作，但如果你能直接把业余活动与工作表现联系起来，那就再好不过了。
Q:What kinds of leisure activities help you perform your work better?
A:I enjoy sitting outside during lunch and talking with students. It gives me a chance to get fresh air, but it also helps the students get comfortable with me, so theyre more likely to seek my help when they need it.
问：你做些什么事情使自己放松？
答：我有一个大家庭，周末对我来说就像度假一样。当我上班时，我集中精力工作；周末回到家时，我就把工作远远抛在脑后。我做过的最明智的事情之一就是搬到离城镇20公里的地方去，即使开车回家也可以让我放松。
承认休息时不去考虑工作的事情也不是一件坏事，该求职者在展现有关他个性的一些附加信息外，还让面试官知道他已为工作日储存了大量的精力。
Q:What do you do to relax?
A:I have a great family. Weekends are like a vacation for me. When Im at work, I focus on work, but when I'm home on weekends, work really is far from my mind.
One of the smartest things I did was to move twenty miles outside of town; even the drive home is relaxing.
问：假如你发现自己精疲力竭，你将会做些什么事情来恢复精力？
答：我不会让自己陷入一种公式化的工作模式中直到精力耗尽，我是那种永远要求新的使命以保持自己的动力与兴趣的人。
你能否节制自己过度地耗费精力？你的工作效率不高时，你会发现吗？你会做些事情来对付你的压力吗？
Q:If you found yourself getting burned out, what would you do to revitalize your energy?
A:I dont allow myself to get involved in a routine to the point that I get burned out. I've always been the type of person who asks for new assignments so that I stay motivated and interested.
问：我们公司认为雇员应花时间参加社团活动，你怎么看待这种想法？
答：我也赞成这种想法。我前一份工作是当经理，当时，我告诉每一个雇员：他们可以每月一次在星期五下午上班的时间，为他们自愿参与的慈善团体服务，只要他们不同时在同一个星期五去就行了。出乎意料之外，生产效率一点儿也没有降低，我想星期五下午或许并不是高效率的时候。我就把下午的时间用在阅读。
描述一下你自愿为某社会团体或者组织作贡献的经历。你比预料中做得更好吗？你有效地运用了你的技能吗？作为一个队员你是否大公无私？说明一下你的个人兴趣是如何使你即使在没有任何报酬时，也能高效率地工作的？除了支票以外，什么动机能激励你这样工作？
Q:Our company believes that employees should give time back to the community. How do you feel about it?
A:I believe that, too. In my last job as manager I told each of my employees that they could spend one Friday afternoon a month at a charity of their choice on company time as long as they werent all gone on the same Fridays. Ironically, productivity didn't decrease at all; they got more done in the morning—and I guess Friday afternoons weren't that productive to begin with. I've spent my afternoons with an adult reading program.
第十一部分：个人兴趣和爱好(11～16问)
问：什么社区项目能用得上你的专业技能并且使你特别感兴趣？
答：作为一个营销人员，我已免费给本地中学的筹集资金者提供了意见，还帮助地方不动产办公室设法提高农业区不动产的价值。
面试官想知道应聘者是不是一个好的合作伙伴，这个问题也让面试官感觉到应聘者的价值。尝试把你回答的重点放在与工作有关技能的应用方面，不要偏离话题而描述一个不能说明你工作技能的事业上，避免讨论任何有可能引起争论的慈善团体或者组织。
Q:What community projects that can use your professional skills are particularly interesting to you?
A:As a marketing person, I've offered free advice to our local high school for its fundraisers, as well as to a local realestate office whose success could help my rural community's realestate values.
问：假如你有许多业余时间，你会怎样利用它？
答：拥有大量的业余时间是再高兴不过的事情了，也许我会去旅行，学另一门语言，花更多的时间在我参加的两个慈善团体上，我还会学更多的有关会计学的课程。
在回答这个问题时，说明你会利用时间提高你的技能，或者回报社会，或者做好事。可能的话，选择与职业或者工作相关联的活动。例如：如果你在销售部门工作，就说你会参加青年促进协会，教授年轻人有关经商职业的知识。你的回答要表现出你工作的干劲和能力，以及天生的好奇心。不要说像“我不知道，我只想放松”之类的话。
Q:If you had unlimited leisure time, how would you spend that time?
A:I dont think I could ever be happy with lots of spare time. Id probably travel, learn another language, and spend more time with my two charities. I'd also take more courses in accounting.
问：在团队工作或纪律方面，一项运动或爱好是如何让你受益的？
答：高中时的足球教练教我要密切注意其他人，这样，别人会在你需要他掩护的时候来掩护你。我已把这种规则用在我所有的工作组里，特别是用在贸易领域里。
谈一次你不借助团队的力量去获得预期的成果。举出具体的例子，然后解释你如何把同样的技能或经验、教训应用于你的工作上。
Qescribe how a sport or hobby taught you a lesson in teamwork or discipline.
A:My football coach from high school taught me always to watch out for the other guy. If you do, he'll cover you when you need him to. I've applied that principle in all my work groups, especially on the trading floor.
问：不上班的时候，你愿意继续按时间表去工作还是宁愿顺其自然？为什么？
答：我的作息时间是很有计划的，因为通常我一天要开4～5个会。周末，我喜欢制定计划，但并不一定是一套固定的计划。计划本身对我来说是调节了生活节奏，使我得到放松。如果一点也不计划，我会感到在浪费时间。
无论你怎样回答，注意要紧扣你所面试的工作。例如：会计是一种要求严格和精确的职业，你的回答就应该表现出你是个热衷于制定计划和做事精确的人。然而，对于销售行业来说，这个问题从本质上来说反映了你的个性，同时它还反映了你对工作的适应能力。
Q:When you aren't at work, do you prefer to stick to a schedule, or do you prefer to be spontaneous? Why?
A:My workday is very structured because I'm generally in four or five meetings a day. On the weekends, I like to have a plan, but not necessarily a set schedule. That in itself is a relaxing change of pace for me, but I feel I'd be wasting time with no plan at all.
问：说说你放弃的一个兴趣。
答：早期，我想成为一个专门从事医学研究的医师。于是，我花大量的时间在化学实验室，接着我意识到我并不希望在往后的两年里继续呆在实验室里工作，那就是我改行选择从事销售医学仪器工作的原因。这就把我对医学专业的敬重与一份适合我个性的工作联系了起来。
说说你以前拥有的但现在放弃的兴趣或者爱好，确定这种兴趣在某种程度上与你面试的工作没有联系。谈一下你不感兴趣的原因和它怎样与你现时的兴趣不相容。一定要谈谈你现时的兴趣怎样与你的职业有关联。
Q:Tell me about an interest that you outgrew.
A:Early on, I wanted to be a research physician. Then I spent time in a chemistry lab and realized I wasnt looking forward to the next two years of lab work. That's why I've chosen marketing for medical equipment instead. It combines my respect for the medical profession with a job that's more suited to my personality.
问：描述一部你看过的、确实对你有启迪的电影。
答：我喜欢《飞越疯人院》这部令人感到压抑的电影中一个片段。有一个镜头是这样的：护士小姐拒绝打开电视，当时电视正在播放世界棒球联赛。因此，杰克?尼科尔森看着空白的荧光屏，并开始叙述比赛的情况，就好像那场比赛真的正在进行那行。其余的病人聚集在他的周围，伴随比赛的进行。我想那一幕就是想像的力量起作用的一个例子吧。
说明你可以从书本、电影等广泛的资料中吸取知识的能力，告诉面试官具体的一本或一部你能从中学到东西的书或电影。说说你如何运用那些方面知识并用在哪些方面。
Qescribe a movie you've seen that really inspired you.
A:I loved one part of an otherwise depressing movie, One Flew over the Cuckoo's Nest. In one scene the nurse refuses to turn on the TV for the World Series, so Jack Nicholson looks at the blank screen and starts narrating as though the game were actually on. The other patients gather around him and follow the game. I thought that scene was an example of the power of visualization in making things happen.
第十二部分：难以回答的问题(1～4问)
问：如果我告诉你，你今天的面试情况很糟糕，你怎么办？
答：首先我会问您，在这次面试中是否有某个具体的环节处理得不妥当。然后我会尽量回忆，在我与您的交谈过程中，我犯了什么错误。接着，我会重新考虑我对您的问题的理解上可能存在的问题。有必要的话，我会澄清它。最后如果时间允许的话，我会试着更全面、更恰当地对您给我指出的不恰当的地方再作补充。
面试官喜欢问诸如此类的压力型问题，目的是了解你是如何很好在压力下生存的。最佳办法就是保持镇定并且充分放松，不要动摇你的信心。
Q:What would you do if I told you that I thought you were giving a very poor interview today?
A:Well, the first thing Id do is ask you if there was any specific part of the interview that you thought I might have mishandled. After that Id think back and try to remember if there had been any faulty communication on my part. Then I'd try to review possible problems I had understanding your questions, and I'd ask for clarification if I needed it. Finally, if we had time, Id try to respond more fully and appropriately to the problem areas you identified for me.
问：你被解雇过吗？
答：在我念大学时，有一年暑假实践，我在一家软件咨询公司工作。仲夏时，由于财务出现困难，一位新上任的董事长要求我们工作组全体辞职。尽管我的工作表现没有受到任何批评，但我还是与所有人一起被解雇了。假如你从未曾被解雇过，当然这会是一个很简单的问题。但是假如你曾经被解雇过，你就要准备详细地解释一下你的处境，而且有可能要回答随之而来的一系列非常具体的问题。假如结局超出你控制的能力，例如公司解体，大部分的面试官会表示理解。不过假如你被解雇是因为表现太差或者其他的问题，你就必须承认错误，并且说服面试官你已经改正了错误。
虽然这是一个难以回答的问题，但是你应绝对诚实。如果不诚实，并且面试官从你的证明人那里得到很多资料的话，你可能会被立刻解雇，或者得不到报酬。
Q:Have you ever been fired?
Auring one of my summer internships while in college, I worked for a software consulting company. Midway through the summer a new president was appointed because of some financial difficulties, and he requested the resignation of my entire group. I was swept out with everyone else, even though my work performance had never been criticized.
问：你为什么经常换工作？
答：在过去的5年里，我经常调换工作是因为我这种职业迅速变化的缘故。我的工作以政府的合同为基础。前几年，国会拨款上下波动，许多公司的合约都被取消，而其他的公司则获得巨大的、不可预料的巨额合约。这种易变性造就了许多有利的机会，但也带来了许多不稳定的因素。由于贵公司的生意大部分以消费品为主，而不是以政府产品为主，我喜欢有机会在一个相对较稳定并易于预见的环境下工作。
此时要坦率一点，个人的发展、一项大的预算或者其他有助于转换工作的经历都是跳槽的有说服力的理由。让面试官信服你一直对他或她的公司感兴趣。
Q:Why have you changed jobs so frequently?
A:My frequent job changes over the last five years have been due to the rapid changes in my profession. My jobs have been based on government contracts, and over the last several years congressional appropriations have been up and down, causing some companies contracts to be canceled, while other companies land huge, unexpected contracts. This volatility creates some good opportunities, but it also creates a lot of uncertainty. Because your business is based mostly on consumer products, and not on government products, I welcome the opportunity to work in an environment where the business cycle is more stable and predictable.
问：为什么你上一份工作干了那么久？
答：我上一份工作干了7年多，在那段时间里，我完成了高等专科的学位，而且还被分配到不同的部门，接受两项长达6个月的任务。结果是我获得了一些额外的与那份特定工作没有联系的技能。因此，我想我已取得了很大的进步，而且准备好迎接下一个挑战。
面试官可会对你个人的提高和对付新任务的能力感兴趣。他或者她还很担心，你是否有安于现状的倾向。说明你是如何通过有意义的新方式去提高你的责任感。
Q:Why did you stay in your last job so long?
A:I was in my last job over seven years. During that time, I completed an advanced technical degree and also had two sixmonth assignments in which I was loaned out to different departments. As a result, I acquired some additional skills that normally arent associated with that particular job. Therefore, I think I've made good progress and am ready to accept the next challenge.
第十二部分：难以回答的问题(5～7问)
问：告诉我，你最不喜欢的经理或者教授是什么样的。
答：嗯，从经理的角度来说，我十分幸运。我与我的教授们没什么过节。我走出大学校门的第一份工作是和一个难相处的经理一起工作。假如你走进他办公室向他请教，他会感到你在打扰他工作。所以，我们反而学会了互相帮助。我并不是说我很不喜欢他，因为在很多方面，他的确是个好经理，但我却宁愿他和我们多接近并给予我们更多的指点。
回答这个问题有点像穿越布满地雷的雷区一样，所以要当心！记住面试官并不是想了解你以前的上司，他或她想了解的是你对他们的评价。虽然面试官也许会引诱你去批评你以前的上司，但这样做会产生许多问题。尽管你的说法是完全真实和公平的，但面试官会认为你要么是与别人相处得不好，要么就是纯粹在指责别人。在这种困境中最好的解决方法就是选择一个并不太反面的例子，简单地提及它，然后，把回答的重点放在你从这些经历中学到了什么。
Q:Tell me about your leastfavorite manager or professor.
A:Well, Ive been pretty fortunate as far as managers go, and I didnt have any problems with my professors. In my first job out of college I worked with a manager who was pretty inaccessible. If you walked into his office to ask a question, you got the sense that you were bothering him, so we just learned to get help from each other instead. I wouldn't say he was my leastfavorite manager, because he was a good manager in a lot of ways, but I would have preferred that he'd made himself more available to us and given us more direction.
问：你遇到过的雇主中，谁最严厉，为什么？
答：那该是富兰克林协会的汉森女士了。当忙碌的时候，她会把人推向极限，而且她对细节要求严格。但是她总是很公正，并且会奖励工作做得好、勤劳的人。她是一个严格的老板，但也是一个好老板。
再一次提醒你，无论如何你也要避免对你前任的老板作任何否定的评价。像这位应聘者那样，绕过问题，回答积极乐观的一面。
Q:Who's the toughest employer youve ever had, and why?
A:That would be Ms. Henson at Franklin Associates. She'd push people to their limits when things got busy, and she was a stickler for detail. But she was always fair, and she rewarded good, hard work. I'd call her a tough boss, but a good boss.
问：你是如何处理与老板之间的紧张关系的？
答：我惟一感到的紧张那次就是我们都很忙碌，以致于无法互相了解对方的情况。我的老板不知道我正与另一位顾客因某些问题而纠缠不清，要求我在短期内完成大量的工作。我坚信员工会议的重要性，同事间应了解并尊重相互之间的时间需求。
在这里，最安全的做法就是举一个例子，说明你与你的老板产生误会时，你是如何去解决的。面试官想了解你是怎样避免类似的问题再次发生的。
Q:How do you handle tension with your boss?
A:The only tension Ive ever felt was once when we both got too busy to keep each other informed.My boss overcommitted me with a short deadline,not knowing that I was bogged down with another client problem.I believe firmly in the importance of staff meetings so that coworkers can respect the demands on each other's time.
第十三部分：针对学生和应届毕业生的问题(1～2问)
问：为什么你没有取得更好的成绩？
答：学校对于我来说是一段精彩的人生经历。我实在喜欢新思想、专心学习、留心听课。我从来都不相信在考试前一晚死记硬背以争取高分或通宵达旦以完成一篇毕业论文是最明智的做法。我确信自己就像许多争取好成绩的学生一样学习刻苦。
如果已经进入面试阶段，适当的做法就是使自己符合这个职位的基本标准，包括教育方面的要求。在这里，面试官往往试图判断应聘者处理困境的能力。千万不要辩护或推卸责任，这是非常重要的。相反，尝试从正面的角度来回答这个问题——例如，集中于你学到的东西和所付出的额外努力，这样做要比只集中在成绩上好得多。
Q:Why werent your grades better?
A:School was a wonderful experience for me. I really enjoyed learning new ideas, I studied consistently, and I was attentive in class. But I never believed in cramming before the night of an exam just to get a higher grade or staying up all night to finish a term paper. I really believe I learned just as much as many students who went for the grades.
问：为什么你当初决定主修历史呢？
答：这是个艰难的抉择，因为我也对管理学、国际关系学和经济学感兴趣。但是，学习历史让我可以把三者结合起来，特别是通过对经济史的研究。另外，我知道我系的几位教授知识非常渊博，极具影响力。
证明你有充分的、合理的理由选择你的专业。如果你不能为自己的专业选择辩护，面试官就可能怀疑你对职业选择的考虑是否充分。你还要肯定选择专业的理由跟你的职业选择相符合。比如，如果你应聘银行经理职位，就不能说你是个英语专业的学生，因为你喜欢文学和写作。
Q:Why did you decide to major in history?
A:It was a difficult chocice because I was also attracted to government, international relations, and economics. But the study of history allowed me to combine all three, especially by focusing on economic history. Whats more, I found several of the professors in the department to be exceptionally knowledgeable and stimulating.
第十三部分：针对学生和应届毕业生的问题(3～4问)
问：你是否发现某一课程特别有挑战性？
答：最初，我被去年的那门《化学入门》彻底难倒了。无论我怎样努力学，似乎都毫无进展。开始的3次知识竞赛我还失败了。于是，我尝试另辟蹊径，我不再独自埋头苦干了，而是请来一位主修化学的朋友帮忙。同时，课后我向教授请教。我发现，多花点时间做实验是非常关键的。最后，这一科我考了个B+，并且完全理解了学习内容。另外我懂得了一个道理：进入一个新的学科领域，有时需要新的途径而不仅仅是努力学习，同时别人的帮助也可能是个决定性因素。
面试官想要看看你怎样应付困境。须证明你不会在困难面前畏缩，并且你会格外努力以迎接挑战。
Q:Was there a course that you found particularly challenging?
A:Initially I was completely overwhelmed by the introductory chemistry course that I took last year. No matter how hard I studied, I seemed to be getting nowhere. I failed the first three quizzes. So I tried a new approach. Instead of just studying by myself, I asked a friend whos a chemistry major to help me with my studies. I also began seeking help from the professor after class. And I found that more time spent in the lab was critical. I ended up with a Bplus in the course and thought I achieved a solid understanding of the material. More than that, I learned that tackling a new field of study sometimes requires a new approach, not just hard work, and that the help of others can be crucial!
问：你为什么不多参加课外活动呢？
答：我必须把更多的时间花在学习上。我来自小镇上的一所高中，虽然考试拿了很多个A，但是这并不意味着我有很好的基础可以应付大学课程。因此，我学习非常努力。不过，我也挤出时间去了解这个城市和结交新朋友，周末时也会去参加一些非正式的社交活动。
面试官也许担心，如果你对户外活动的兴趣不浓，你可能最终把自己弄得精疲力尽。雇主们喜欢那些全面发展、对户外活动有兴趣的应聘者。如果你在大学里不曾参加过正式的课外活动，你仍然有必要谈谈你的爱好，就像你参加过的一些非正规的阅读或锻炼等活动。例如，你可以谈谈你热衷于跑步，即使你没有参加大学的长跑队。
对于那些以往的事业只局限于某一职业或产业的人来说，工作经验确实不成问题。你们有丰富的工作经验——但它们都与你现在的工作目标无关。没关系！别再三强调你的工作历史，必须强调的是你所学会的并对你现在应聘的工作有帮助的技能。例如，假设你以前从事房地产工作，在业余时间里你喜欢参加马拉松比赛。最近，你了解到一家运动鞋生产商的市场推广部有一空缺职位。你需要做的是强调雇主正在寻找的而你又拥有的技能。你不仅有很好的推销经验，而且熟悉这家公司的售销地区。这两者是很有效的结合！
Q:Why didnt you participate more in extracurricularactivities?
A:I wanted to give as much effort as possible to my studies. I came from a high school in a very small town, where I received a lot of As, but this didn't prepare me very well for college. So I studied very hard. I have, however, found time to explore the city and make new friends, and I do socialize informally on weekends.
第十四部分：针对转职者的问题
问：你为什么要离开现在的工作岗位？
答：我从现时的工作中已学到了许多关于塑料工业的知识，我非常高兴曾有机会在Fiske有限公司里工作。然而，我发现自己的真正兴趣在于搞开发，而Fiske公司决定在未来两年内把这些都搁置起来。这就是我对贵单位如此感兴趣的原因，因为正如我所知道的，Randy企业集团十分重视开发，而且它是一家颇受尊敬的业界领袖。
面试官首先关心的是转职者为什么总是打算转职，向面试官说明你的决定是经过深思熟虑的。解释一下你为什么决定选择这一特殊职位，同样也要说明这个职位将会怎样提高你的天赋技能及发展你的兴趣爱好。
Q:Why do you want to leave your current position?
A:I've learned quite a bit about the plastics industry in my current position and am very glad to have had the opportunities I've had at Fiske, Inc. However, Ive found that my interests really lie in research and development, which Fiske has recently decided to phase out over the next two years. And that's why I'm so interested in this organization, because, as I understand, Randy Corporation places a great deal of emphasis on R&D, and is also a highly respected leader in the industry.
问：为什么你要放弃职业介绍所里一份已经稳定下来的工作，而去追求一个实质上你只是入门者的市场推广职位呢？
答：我非常喜欢在介绍所里工作，还学会了很多有用的技能。但同时，我几乎止步不前了。我的工作不再给我任何挑战。我考虑了很久，确信现在是改变的时候了。
正因我对市场推广有兴趣，去年我那十多岁的孩子和一些邻居的小孩计划卖T恤以帮助本地一个因火灾而失去家园的家庭时，我立刻干起来了：设计、分发宣传海报，在当地报纸上刊登广告，在食品杂货店和购物中心外面摆卖衬衣。刚开始，我真的不对这项工作抱太多的想法，但是当看见了自己的劳动成果，我开始感到兴奋了。我懂得了一个道理：你可能会取得一项巨大成就或拥有伟大的理想，但如果不为别人所知，那么你的才能就会被淹没。我终于感觉到自己似乎在做一件与众不同的事；而且，我做得很好。从那次以后，我选读了两门有关市场推广的入门课程，并计划在这个秋天报读一个业余学位课程。
此外，我可以把曾在职业介绍所里学到的许多技巧和能力运用到市场推广这一行。毕竟，职业介绍所同样是为社团委托人和求职者提供推销代理服务，并向社团委托人介绍求职者等。
面试官试图要确定两件事：应聘者选择职业的动机，以及他们是否有这样一种可能性——满足于一个比他或她的前一份工作要求较低能力及责任心的职位。你得消除他们的顾虑，详述你转职的原因，还必须说明你对这个职位有充分的认识并大体上了解这一行业。许多应聘者希望他们的新职业是以一份与之前所从事工作同等水平的工作作为开始。但事实上，许多转职者如果不至于是从入门水平做起的话，也多半必须从新公司的底层做起，以积累新领域里的基本经验和知识。
毫无疑问，如果有一段时间你失业了，你就得面对一些麻烦问题。你正在疑惑自己是否还具备你所应有的素质。关键就是弄清楚你所有的技能是否适应时代要求。如果不是，那么你就该考虑接受再培训，可能是学习新的电脑课程或去当地的大学里学习。如果你的技能是现代化的，那就不用担心了。你需要强调的是以前工作的经验和技巧，还有你在失业期间保持与时代同步的方法（阅读商贸期刊，业余写作，参加研讨会等），以及你在家中学会的一些技能，它们也许可以转化到工作上来。
Q:Why would you want to leave an established career at an employment agency for an essentially entrylevel position in marketing?
A:Ive enjoyed my work at the agency and have gained many valuable skills from it. At the same time, however, I feel as if I've stopped growing. Im no longer challenged by my work. Ive thought about this for a long time, and I'm confident that it's time for a change.
As for my interest in marketing, last year my teenage children and some of the other neighborhood kids decided to design and sell Tshirts to benefit a local family whod lost their home to a fire. I pitched in by designing and distributing posters, placing advertisements in local newspapers, and selling shirts outside grocery stores and shopping malls. At first I really didn't give the project a lot of thought, but when I saw the fruits of my labor, I began to get very excited about it. I learned that you can have a great product and a great cause, but if nobody knows about it, you're dead in the water. I finally felt as if I was making a difference—and I was good at it, too. Since then I've taken two introductory marketing courses and am planning to enroll in a parttime degree program this fall. Furthermore, I'll be able to use many of the skills and abilities I've gained at the employment agency in the marketing field. After all, working for an employment agency is marketing—marketing the agency to corporate clients and job seekers, and marketing job seekers to corporate clients.
第十五部分：针对再次求职的问题
问：你为什么要离开现在的工作岗位？
答：我从现时的工作中已学到了许多关于塑料工业的知识，我非常高兴曾有机会在Fiske有限公司里工作。然而，我发现自己的真正兴趣在于搞开发，而Fiske公司决定在未来两年内把这些都搁置起来。这就是我对贵单位如此感兴趣的原因，因为正如我所知道的，Randy企业集团十分重视开发，而且它是一家颇受尊敬的业界领袖。
面试官首先关心的是转职者为什么总是打算转职，向面试官说明你的决定是经过深思熟虑的。解释一下你为什么决定选择这一特殊职位，同样也要说明这个职位将会怎样提高你的天赋技能及发展你的兴趣爱好。
Q:Why do you want to leave your current position?
A:I've learned quite a bit about the plastics industry in my current position and am very glad to have had the opportunities I've had at Fiske, Inc. However, Ive found that my interests really lie in research and development, which Fiske has recently decided to phase out over the next two years. And that's why I'm so interested in this organization, because, as I understand, Randy Corporation places a great deal of emphasis on R&D, and is also a highly respected leader in the industry.
问：为什么你要放弃职业介绍所里一份已经稳定下来的工作，而去追求一个实质上你只是入门者的市场推广职位呢？
答：我非常喜欢在介绍所里工作，还学会了很多有用的技能。但同时，我几乎止步不前了。我的工作不再给我任何挑战。我考虑了很久，确信现在是改变的时候了。
正因我对市场推广有兴趣，去年我那十多岁的孩子和一些邻居的小孩计划卖T恤以帮助本地一个因火灾而失去家园的家庭时，我立刻干起来了：设计、分发宣传海报，在当地报纸上刊登广告，在食品杂货店和购物中心外面摆卖衬衣。刚开始，我真的不对这项工作抱太多的想法，但是当看见了自己的劳动成果，我开始感到兴奋了。我懂得了一个道理：你可能会取得一项巨大成就或拥有伟大的理想，但如果不为别人所知，那么你的才能就会被淹没。我终于感觉到自己似乎在做一件与众不同的事；而且，我做得很好。从那次以后，我选读了两门有关市场推广的入门课程，并计划在这个秋天报读一个业余学位课程。
此外，我可以把曾在职业介绍所里学到的许多技巧和能力运用到市场推广这一行。毕竟，职业介绍所同样是为社团委托人和求职者提供推销代理服务，并向社团委托人介绍求职者等。 面试官试图要确定两件事：应聘者选择职业的动机，以及他们是否有这样一种可能性——满足于一个比他或她的前一份工作要求较低能力及责任心的职位。你得消除他们的顾虑，详述你转职的原因，还必须说明你对这个职位有充分的认识并大体上了解这一行业。许多应聘者希望他们的新职业是以一份与之前所从事工作同等水平的工作作为开始。但事实上，许多转职者如果不至于是从入门水平做起的话，也多半必须从新公司的底层做起，以积累新领域里的基本经验和知识。
毫无疑问，如果有一段时间你失业了，你就得面对一些麻烦问题。你正在疑惑自己是否还具备你所应有的素质。关键就是弄清楚你所有的技能是否适应时代要求。如果不是，那么你就该考虑接受再培训，可能是学习新的电脑课程或去当地的大学里学习。如果你的技能是现代化的，那就不用担心了。你需要强调的是以前工作的经验和技巧，还有你在失业期间保持与时代同步的方法（阅读商贸期刊，业余写作，参加研讨会等），以及你在家中学会的一些技能，它们也许可以转化到工作上来。
Q:Why would you want to leave an established career at an employment agency for an essentially entrylevel position in marketing?
A:Ive enjoyed my work at the agency and have gained many valuable skills from it. At the same time, however, I feel as if I've stopped growing. Im no longer challenged by my work. Ive thought about this for a long time, and I'm confident that it's time for a change.
As for my interest in marketing, last year my teenage children and some of the other neighborhood kids decided to design and sell Tshirts to benefit a local family whod lost their home to a fire. I pitched in by designing and distributing posters, placing advertisements in local newspapers, and selling shirts outside grocery stores and shopping malls. At first I really didn't give the project a lot of thought, but when I saw the fruits of my labor, I began to get very excited about it. I learned that you can have a great product and a great cause, but if nobody knows about it, you're dead in the water. I finally felt as if I was making a difference—and I was good at it, too. Since then I've taken two introductory marketing courses and am planning to enroll in a parttime degree program this fall. Furthermore, I'll be able to use many of the skills and abilities I've gained at the employment agency in the marketing field. After all, working for an employment agency is marketing—marketing the agency to corporate clients and job seekers, and marketing job seekers to corporate clients.
问：你的个人简历没有提及过去几年中你的工作经验，这是怎么回事？
答：我花了5年时间抚养孩子，他叫贾森，现在上幼儿园了。对我来说那是个很难的决定，但是在那时候，我认为肩负着这么重大的家庭责任，我是不可能百分之百投入工作的。雇主因此分配的工作比我本该完成的要少，这对他来说是不公平的。我相信在当时，这是我的正确决定。但是现在，我感觉到已恢复状态了，准备将我和我的全部时间都投入工作。
不论缺漏是什么，你必须如实相告。谈论一下你离开工作的决定，不管是待在家里打理家务或刚从一场致命大病中痊愈过来。告诉面试官你现在准备重新工作的原因。最重要的是强调你渴望重新开始你的事业。
Q:Your resume doesnt list any job experience in the past few years. Why not?
A:I took five years off to raise my son, Jason, who's now in kindergarten. It was a difficult decision for me, but at the time, I decided I wouldnt be able to commit myself 100 percent to my career with such tremendous responsibilities at home. And I didnt think it would be fair to my employer to give any less than my complete and total commitment. I believe it was the right decision for me at the time, but now I feel refreshed and ready to devote myself fulltime to my career.
问：我了解到你曾经有一段时间放弃了工作。要找一份与你兴趣相符的工作，你遇到了哪些困难？
答：我过去4年离开了工作领域，这是个事实，但我已经做了极大的努力以恢复状态。不管怎样，过去我确实认为留在家里抚养孩子并做些家务是非常重要的，同时我丈夫为了完成他的法律课程，几乎用光了我们的所有积蓄。现在，这些事情都过去了，我准备重新开始工作，从事娱乐行业。
在这里，面试官的好奇心背后的真正问题是，为什么其他人没有把这个应聘者从求职所中选走。为什么这种应聘者不被大家需要？是他太不切实际或者寻找一些随意的工作吗？在求职者的过去经历里，有些什么隐晦事情被别人发现了吗？你要坦白地谈论你的处境以减轻这些忧虑。千万要强调你在闲赋的那段日子里是怎样与你的行业保持联系的，还有，你渴望重新加入这一行列。
Q:I see youve been out of work for a while. What difficulties have you had in finding a job that's compatible with your interests?A:Its true that Ive been out of my field for the last four years, but I've had a number of tempting offers to jump back in. However, I thought it was important to stay home with my new baby and also continue a parttime family business, which I ran out of our home while my husband was completing law school. Now that that's behind us, I'm ready to return to my career in the entertainment industry.
问：简历里指出，过去两年你在“诚信保险经纪公司”里当过兼职人员，这些经验对你的银行职业将起到什么样的帮助作用呢？
答：“诚信”正在通过电脑处理档案，而我受聘的主要任务是检查那些电脑化的档案是否比人手做的档案要精确。我要记录保险赔偿金，准备银行押金，将收到的付款分类等。这份工作不仅帮我保持会计技能的现代化，而且还教会我各种计算机的应用技巧，这些肯定会使我符合甚至超过银行的新工作所要求的效率和能力。
在这里，面试官也许担心应聘者只是适应任何可得到的工作，而不是特殊领域里的特殊职位。解释你的经验与所应聘的职位有什么联系，并谈论你所获得的技能可以被转化到新职位和公司里去。
Q:Your resume indicates that youve been working for the past two years as a parttime clerk at Reliable Insurance Brokers. How will this experience help you in your banking career?
A:Reliable was in the process of computerizing its files, and I was hired primarily to check the computerized files for accuracy visàvis the manual files. I recorded premium payments, prepared bank deposits, and sorted payables. Not only did this work help me keep my accounting skills current, I also learned valuable computer skills that will certainly help me become even more efficient and productive in my next position in banking.
"Silence is golden. Just don't say anything; otherwise the situation could become worse. I do, however, accept constructive criticism. "
If I encounter such thing, I will use the same measure to deal with it.
But sometime I come across people that criticizes other with no reason. It really makes me frustrated .
